Can Housing Societies Ban Solar Panels in India ?Legal rights of Flat owners and rooftop solar regulations.
Can Housing Societies Ban Solar Panels in India? Legal Rights of Flat Owners and Rooftop Solar Regulations ABSTRACT India’s transition toward renewable energy has significantly increased interest in rooftop solar installations in residential communities. At the same time, disputes have emerged between flat owners seeking to install solar panels and housing societies attempting to regulate […]
CAN A DIAGNOSTIC LAB BE SUED UNDER CONSUMER LAW FOR GIVING A FALSE MEDICAL REPORT?
ABSTRACT Every year, millions of patients depend on the reports generated by diagnostic labs in India. The consequences of a false positive medical report, a report that mistakenly states there is a disease or condition when actually there is not, can be: unnecessary surgical procedures, extended medication courses, extremely stressful psychological experiences, and financial losses. […]
Beyond the Bold Print: Legality of ‘No Refund/No Exchange’ Policies under Consumer Protection Law
Abstract When shopping in the busy corridors of Indian markets and the air-conditioned aisles of contemporary shopping malls, a customer’s heart halts as they scan through that bold stamp on the retail bill: “No Refund, No Exchange.” It might seem like a routine policy of the retail environment but it often leaves the consumer at […]
What is the legal recourse for a passenger if an airline loses or damages their checked-in baggage?
What is the legal recourse for a passenger if an airline loses or damages their checked-in baggage? Abstract Air travel has made the world smaller, but baggage mishandling remains a common passenger grievance. This article studies the legal recourse available to passengers for lost, damaged, or delayed checked baggage under the Carriage by Air Act, […]
How to File a Consumer Complaint Against an E-Commerce Website for Refusing a Return of a Defective Item?
Abstract Although the proliferation of e-commerce in India has brought about a greater consumer reach, it has also led to increased transactional friction, particularly where a firm rejects a buyer’s claim for a defective product. This article sets out the procedural solutions available to the consumer under the Consumer Protection Act, 2019 and the Consumer […]
Cinema Halls and Outside Food in India: Consumer Rights, Statutory Safeguards, and the Supreme Court’s 2023 Verdict
Abstract The ban on outside food and drinks in cinema halls is one of the longest running battle cases in India as a consumer dispute. For more than ten years consumer groups have campaigned against it as an “exploitative ‘captive audience’ device”, multiplex operators have argued it is just an exercise of the right to […]
Mandatory ESG (Environmental, Social, and Governance) reporting rules for Indian companies
Abstract ESG reporting is becoming even more important as a part of corporate governance across the globe. Corporations are under increasing pressure from investors, regulators, consumers and stakeholders to be more transparent about how they manage environmental impacts, social responsibilities and governance processes. In India, ESG reporting has been removed from a voluntary disclosure framework […]
What Is Flight Overbooking and Passenger Rights?
Introduction Every year, thousands of Indians arrive at the airport with a confirmed ticket only to be told there is no seat for them. The Flight is full. They have been bumped. This is not a mistake. This is overbooking, a deliberate commercial practice in which airlines sell more tickets than seats on the plane. […]
Accidental subscription
Accidental Subscriptions and Hidden Fees: How to Fight Back Against “Sneak-into-Basket” Charges under the CCPA Guidelines on Prevention of Dark Patterns, 2023 Automatic Checkout Charges, Hidden Fees in E-Commerce India, and Legal Remedies Against Dark Patterns A. Introduction Imagine purchasing a mobile phone online for ₹19,999. During the checkout process, you proceed through several pages, […]
Can a Hotel Charge You for Breaking a Glass? Understanding Guest Liability and Accidental Breakage Laws
Abstract Few questions in hospitality law are simultaneously as mundane and as legally intricate as whether a hotel may lawfully charge a guest for property damaged or broken during their stay. A dropped wine glass, a shattered bathroom mirror, a cracked television screen-incidents that occur with predictable regularity in any large hotel-trigger a surprisingly complex […]