Memorialised Social Media Accounts Used for Harassment: Remedies against Abuse of a Deceased Person’s Profile

Abstract

Say a woman dies in a road accident. Her Instagram gets memorialised by her sister a week later, the word “Remembering” appears next to her name, and for a while it just sits there as a quiet little shrine. Then someone starts commenting on her old photos. Cruel stuff. Sexual comments on a girl who cannot even see them, let alone respond. Or worse, someone builds a lookalike account using her photos and starts messaging her friends pretending to be her, months after she died. Who does the family call? What law actually applies here? This piece tries to answer that honestly, without pretending Indian law has a neat box for this problem, because it does not.

1. Framing the Question

The precise legal question is this: when a deceased person’s memorialised social media profile, or content copied from it, is used to harass, defame, impersonate, or otherwise abuse either the memory of the deceased or the living people connected to them, what remedies does Indian law actually offer, and to whom?

This is not one settled question. It splits into at least three separate strands the moment you poke at it.

First, can the dead be defamed at all under Indian law, and if the harassment takes the form of insulting or sexualised comments on a dead person’s page, does anyone have standing to complain?

Second, if the harassment is really impersonation, someone cloning the profile, stealing photos, running a fake memorial page to extract money or attention, that is a different animal entirely and sits more comfortably within existing cybercrime provisions.

Third, this is heavily platform dependent. Facebook’s memorialisation feature, Instagram’s version of it, and X’s blunt “we will just deactivate it” approach are contractual policies written in California, not Indian statutes. Indian courts have no direct power to compel a foreign platform’s internal memorial settings, though they can and do direct platforms through intermediary liability provisions once harmful content is flagged.

So the honest starting point is that Indian law is disputed and thin here, patched together from IPC and now BNS provisions never written with memorialised profiles in mind, general IT Act sections, a couple of scattered judgments, and platform self regulation filling the rest of the gap.

2. Building the Source Hierarchy

Start at the top. The Constitution does not mention memorialised profiles obviously, but Article 21 and the right to privacy recognised in Justice K.S. Puttaswamy v. Union of India (2017) is the backbone of any privacy argument here, including the unsettled question of whether privacy survives death in any meaningful legal sense.

Below that sit the current criminal statutes. As of the research date, the Bharatiya Nyaya Sanhita, 2023 (BNS), the Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS), and the Bharatiya Sakshya Adhiniyam, 2023 (BSA) have replaced the Indian Penal Code, the Code of Criminal Procedure, and the Indian Evidence Act respectively. Provisions on criminal intimidation, defamation, and identity related offences under the old IPC (Sections 499 to 502 for defamation, 503, 506, 507 for intimidation) now correspond to their BNS equivalents, and any FIR drafted today should be citing BNS sections, not IPC ones, unless the alleged conduct occurred before the BNS came into force and the older law applies to that specific act. Older commentary and case law interpreting the IPC provisions still matters for understanding legislative intent, since the BNS largely restates rather than reinvents these offences, but the citation itself has to be current.

The Information Technology Act, 2000 remains the specialised statute for anything happening through a computer resource. Sections dealing with identity theft, impersonation using electronic means, violation of privacy through capturing or publishing images, and publishing obscene or sexually explicit material are all still very much alive and are the sections that actually bite in a memorialised profile harassment case, arguably harder than the general criminal code does.

Then comes case law, and this is where things get thin fast. There is no reported Indian judgment squarely deciding “harassment on a memorialised profile of a deceased person.” What exists are adjacent precedents that get stretched to fit.

3. Can the Dead Be Defamed? The Uncomfortable Answer

Here is the first wall anyone researching this hits. Indian defamation law, both under the old Section 499 IPC and its BNS successor, generally follows the common law position that reputation is a personal attribute and dies with the person. Raju v. Chacko is the case most commonly cited for the proposition that a claim for damages will not lie in respect of defamation of a person who is already dead, because defamation is treated as a personal wrong belonging to the person defamed.

But there is a carve out built into the statute itself, and it is not a minor one. If an imputation concerning a deceased person would harm the reputation of that person if they were alive, and is intended to be hurtful to the feelings of their family or near relatives, it is deemed defamation and the family member can prosecute. This is the exact provision people misuse and also the exact provision that saves a family in a memorialised profile case. If a troll writes something on a dead woman’s wall accusing her of something scandalous that clearly wounds her surviving parents or spouse, the family is not left standing on the shore. They have a criminal remedy under the defamation provisions, provided they can show the imputation was intended to hurt their feelings.

What they cannot do is bring a claim purely on behalf of the deceased’s own dignity, detached from any effect on the living. That gap is real, and it is the part of Indian law that genuinely has no direct answer yet. Scholars writing on this, including recent comparative work published in Indian law journals, note plainly that Indian law does not currently provide a coherent framework for post mortem digital identity, and that disputes end up resolved by platform policy rather than legal principle. That is not a dramatic overstatement. It is roughly where things stand.

4. When Harassment Is Really Impersonation

A lot of what looks like “harassment of a memorialised profile” is actually identity theft wearing a different costume, and once you see it that way the remedy becomes much clearer. Someone downloading a dead person’s photos and running a fake account impersonating them, someone using the memorialised page to solicit money from grieving relatives, someone creating a cloned profile that was never memorialised at all and posting as if the person is alive, these fall within the IT Act’s identity theft and impersonation provisions, and equally within the BNS provisions on cheating by personation and forgery, applied through an electronic record.

This is actually the stronger legal ground for a family to stand on, stronger than the defamation route, because identity theft does not require proving that a statement was defamatory or that it hurt feelings in a legally cognisable way. It just requires showing someone dishonestly used another person’s electronic identity, which the family, as the people with the strongest factual connection to the deceased’s identity, can report and pursue.

5. The Evidentiary Angle Courts Have Actually Engaged With

One place Indian courts have directly dealt with a deceased person’s social media account is not harassment litigation at all, it is evidence preservation. When Sunanda Pushkar died in 2014, her husband approached the Delhi High Court seeking a direction that police ensure her Twitter account and its tweets be preserved, out of concern that Twitter’s own inactivity policies might lead to the account being deleted before the tweets could be used in the pending criminal proceedings connected to her death. The petition explicitly flagged that once a platform deactivates or deletes a deceased user’s account under its own internal rules, the content is lost permanently, and no Indian statute compels a foreign platform to hold onto it.

That case is instructive here for a narrower but useful reason. It shows Indian courts are willing to issue preservation and production directions concerning a deceased person’s digital account when there is a live legal proceeding that needs the content as evidence. A family fighting harassment on a memorialised profile can borrow this logic. If the harassing content itself, or the deceased’s original posts that are being twisted or taken out of context, need to be preserved before a platform’s automated cleanup removes them, an application for preservation directions is not a wild stretch of existing precedent.

There is also the more recent and much more forceful example of the Supreme Court’s 2024 direction, issued in connection with the RG Kar Medical College case, ordering that the name, photographs, and video clips of the deceased victim be removed from all social media and electronic media, with the Ministry of Electronics and Information Technology instructed to ensure platform compliance. That order was about a criminal victim’s identity rather than harassment of a memorialised profile specifically, but it establishes something important for our purposes: courts and the executive are both willing and structurally able to direct platforms to take down content concerning a deceased person when dignity and privacy interests are at stake, using the blocking and intermediary compliance machinery under the IT Act.

6. Competing Rights, and There Genuinely Are Two Sides

It would be dishonest to write this as if the family’s interest is the only one that matters. There is a real competing consideration, and any serious article has to sit with it rather than wave it away.

On one side sits the family’s interest in dignity, both their own and by extension the deceased’s memory, plus their practical interest in not being retraumatised every time they open a memorial page meant to be a comfort and instead find it defaced. On the other side sits a genuine free expression and public interest concern, particularly where the deceased was a public figure, a person whose death is itself newsworthy, or someone whose online conduct while alive is relevant to an ongoing legal or public controversy. Locking down all commentary on a deceased public figure’s page purely because a family finds it uncomfortable would hand out a censorship tool with a very wide mouth. Courts asked to grant takedown or preservation orders in this space have to weigh that, and Indian jurisprudence has not developed a clean test for where that line sits. It is closer to a case by case balancing exercise borrowed loosely from defamation and privacy law generally.

There is a second competing interest too, quieter but real: ownership versus access. The family wants control over the memorial page. The platform’s terms of service usually give control to a legacy contact nominated by the deceased in life, someone who may not even be a family member. Indian law has nothing to say about whose claim wins if the legacy contact and the family disagree, because digital succession is simply not legislated here yet.

7. Practical Remedies, Laid Out Plainly

For a family actually dealing with this, here is what exists today, not in theory but as something a lawyer would realistically advise.

Preserve evidence first, screenshots with timestamps, URLs, and if possible a notarised or witnessed printout, because platforms can and do take content down or deactivate accounts on their own schedule.

File a complaint on the national cybercrime portal, cybercrime.gov.in, which routes complaints to the relevant state cyber cell, and simultaneously file an FIR at the local police station citing the relevant BNS provisions, criminal intimidation, defamation where it affects a living relative’s feelings, and identity theft or personation provisions where impersonation is involved.

Report the content directly to the platform under its abuse or impersonation reporting mechanism. Under the IT Rules, 2021, intermediaries are required to act on complaints within specified timelines once properly notified, and failure to comply can strip them of the safe harbour protection they otherwise enjoy under Section 79 of the IT Act. This is genuinely one of the more effective levers available, because platforms respond faster to a formal notice under these rules than to informal reports.

Where the harassment is severe, sustained, or the platform is unresponsive, approach the jurisdictional High Court for a writ, or apply for blocking directions under Section 69A of the IT Act through the appropriate government nodal officer, following the pattern the Supreme Court itself used in the RG Kar related direction.

If a legal proceeding is pending, whether related to the death itself or otherwise, and the memorialised account’s content is relevant evidence, seek preservation directions along the lines sought in the Sunanda Pushkar matter, since courts have shown willingness to grant this kind of protective order.

8. What Remains Genuinely Unsettled

Being honest about the limits matters more than sounding confident. Indian law has no dedicated statute for digital assets after death, no legislated concept of a “digital estate,” and no clear answer to who has legal standing to sue purely to protect a deceased person’s online dignity where no living relative’s own reputation is touched. Jurisdiction over foreign platforms remains a practical headache, since compliance often depends on the platform’s own internal grievance mechanism rather than any coercive Indian court order that can reach servers sitting outside the country. And the line between protecting a grieving family and over restricting legitimate commentary about a deceased public figure has not been tested in any reported Indian judgment specific to this fact pattern.

None of this means a family is helpless. It means the remedies available today are borrowed from defamation law, identity theft provisions, intermediary liability rules, and evidence preservation jurisprudence built for other contexts, stitched together rather than purpose built. Anyone advising a client here should say exactly that, rather than promising a clean statutory answer that does not exist.

Editorial Note on the Unsettled Proposition

The single proposition this article stakes out, and the one that would need to be tested in an actual courtroom to know for sure, is that a family member can seek both preservation and takedown relief for a deceased relative’s memorialised profile by combining the defamation carve out for imputations that hurt a living relative’s feelings with the intermediary compliance obligations under the IT Rules, 2021, even absent any dedicated digital succession statute. This is a reasonable reading of existing provisions applied together, not a settled holding, and a more conservative practitioner might argue the defamation route alone is too narrow to reach pure harassment that does not amount to a defamatory imputation at all, in which case the family’s only real lever is the identity theft and intermediary route discussed above.


Key authorities and provisions referred to: Constitution of India, Article 21; Justice K.S. Puttaswamy (Retd.) v. Union of India, (2017) 10 SCC 1; Raju v. Chacko; Bharatiya Nyaya Sanhita, 2023 (provisions on defamation, criminal intimidation, cheating by personation); Information Technology Act, 2000, Sections 43, 66, 66C, 66D, 66E, 69A, 79; Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021; Shreya Singhal v. Union of India, (2015) 5 SCC 1; Delhi High Court proceedings concerning preservation of Sunanda Pushkar’s Twitter account (2014); Supreme Court directions in the RG Kar Medical College matter (2024) regarding removal of a deceased victim’s identity from social media.

This article is a general research and academic piece. It does not constitute legal advice and does not guarantee any particular legal outcome. Anyone facing an actual case should consult a practising advocate and verify the current status of every cited provision before relying on it.

Radhika Agarwal
Author: Radhika Agarwal